FAQ

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	Do I need a PayPal account? NO Your order will be processed through Pay Pal. You may pay with your PayPal account or process your order without a PayPal account. When you click on submit after entering your ship to information, you will be directed to PayPal. It will say “Pay with Credit Card or Login”. If paying with your credit card only, do not log in. Fill out the form on the left with your credit card information. PayPal will verify that it is a valid Credit Card. No account with PayPal is needed. How much will my shipping cost? Want to know a quick way for a price on shipping? Simply go to your shopping cart with your selected item by clicking Add to Cart, and select the Check Out button. This will bring you to the shipping page. Enter in your shipping information, and click the Next button. The next page is your price quote page for shipping. You do not have to place your order. You can return to the shopping cart by clicking View Cart on the left side. If you'd rather speak to someone for quotes, comments, questions, or any other general information, please contact us at: sales@nauticaldecorandgift.com or call us at 1-866-0261 What Credit Cards do you accept? We accept PayPal, Visa, Visa Debit Check Cards, Master Card, American Express or Discover cards. Is it safe to use my credit card on your web site? NauticalDecorandGift.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. This is the same grade of security that the U.S. government uses. You can feel confident at the NauticalDecorandGift.com when making a purchase. How long will it take to get my order? We ship only within the Continental US. We will ship your products either by FedEx Ground or UPS Ground and actual delivery time will vary according to your Zone. In most cases it averages 5-10 business days from the day that the order was placed. **Rush Shipping: Actual delivery time will vary according to your zone. In most cases it averages 2-4 business days from the day that the order was placed. After the product is shipped you will receive an e-mail with your shipper and tracking number information. What are some of the materials used in our products? Alabastrite Is a product line name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting; however, they should not be washed with water as they are painted with water soluble paints Porcelain Is a ceramic material made by heating selected and refined materials, often including clay in the form of kaolinite, to high temperatures. The raw materials for porcelain, when mixed with water, form a plastic body that can be worked to a required shape before firing in a kiln at temperatures between 1200°C and 1400°C. The toughness, strength, and translucence of porcelain arise mainly from the formation at high temperatures of glass and the mineral mullite within the fired body. Patchwork Design** European designer fabric is stretched over Ceramic figurines, and then coated with twelve layers of lacquer. Each application of lacquer is hand polished, for a rich shine and an altar-smooth finished texture. The texture of the final pieces, not felt, because of the twelve layers of lacquer covering them. Faux The Term "Faux" is used normally for the finish/looks of the material. It is made of Pulp wood or (MDF) particle wood and the finish is made to look like wood.

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